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© 2016-2019 Boys & Girls Clubs of Silicon Valley

November 19, 2019

November 19, 2019

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Director of Teen Services

November 19, 2019


Directs/manages overall daily operations of the teen program with the primary concern for program and service delivery. Develop local resources for Club teens ages 13 – 18, supervision of staff, school relations and membership administration. This program will foster positive self-identity; educational, employment, social, emotional and cultural competencies; community and civic involvement; health and life skills and a moral compass.



  • Responsible for leading all teen program initiatives and events

  • Responsible for ensuring that member and program data is entered into the member tracking system

  • Build and maintain relationships with teens and their families 

  • Develop programs and activities that prepare youth for success in accordance with our mission and vision

  • Approach challenges and collaborative efforts with a strengths-based and positive attitude

  • Participate in county-wide program quality improvement efforts

  • Supervise other staff during teen nights and other teen programs when assigned 

  • Marketing and promotion of programs to recruit and retain teen members 

  • Ensure teen participation in impact programs 

  • Conduct outreach and recruitment programs to reach underserved teen youth 

  • Accountable for maintaining the safety of the Clubhouse

  • Participate in special programs or events as directed

  • Take the initiative in researching best practice programs and proven methods for youth development





Manage site programs, activities and services that prepare youth for success and that create a club environment that facilitates achievement of Youth Development Outcomes. Provide a healthy and safe environment, ensuring facilities, equipment and supplies are maintained.


Strategic Planning 

Implement and evaluate site programs, services and activities to ensure they meet stated objectives and member needs and interests. Compile regular reports reflecting all activities, attendance and participation.


Resource Management 

Manage site financial resources, assisting in the development of annual budgets. Control expenditures against budget.


Internal: Maintain close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues, and provide/receive information. 


External: Maintain contact with external community groups, school principal and teachers, members' parents and others to create strong working relationships to promote the effectiveness of the Club.



  • Experience working with youth and understanding of youth development; minimum of AA in related field or 48 Semester Units or equivalent experience

  • A minimum of two years’ work experience in a Boys & Girls Club or similar organization 

  • Strong written and oral communication skills

  • Strong presentation skills

  • Negative TB test

  • CPR and First Aid Certification within three months of hire

  • Background check clearance

  • Clean driving record

  • Reliable transportation




Essential Knowledge

  • Understanding of the developmental needs of young people, particularly teen ages 13-18 years.

  • Knowledge of facilities management

  • Knowledge of budget control and management


Essential Skills and Abilities

  • Motivational:  Able to inspire club staff and members to reach a goal and/or perform to the best of their ability

  • Decision-making : Able to formulate  sound approaches to problems using the available information

  • Communication: Able to communicate clearly and concisely -- orally and in writing Diversity Orientation:  Able to work effectively with a wide range of people regardless of their age, gender, race, ethnicity, or religion

  • Goal Orientation:  Able to focus on a goal and obtain a pre-determined result

  • Initiative:  Able to make decisions or take actions to solve a problem or reach a goal

  • Innovative: Able to look beyond the standard solutions

  • Project Management Skills: Able to plan, implement, and supervise safe, quality programs for youth

  • Fundraising: Able to plan and implement successful activities aimed at generating funds for the clubhouse



  • Frequent standing and walking

    • Speak so that others may understand at normal levels

    • Hear and understand speech at normal levels

    • Occasional lifting (up to 25 pounds of school supplies or recreational equipment waist height)

    • Ability to speak and hear



  • Purchase supplies and equipment

  • Work with staff on special events to carry out clubhouse programs

  • Other duties as assigned by Director of Program Services



Boys & Girls Clubs are often stressful, busy, and noisy environments.  The Director of Teen Services is expected to work in situations where many member and facilities related activities take place at the same time.


REPORTS TO: Director of Program Services

FLSA STATUS:  Hourly/Non Exempt (40 hours per week)

Department: Operations

Performance Profile Source: Management Professional


NOTE:  The above statements are intended to describe the general nature and level of work performed by an employee in this position.  These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.


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